What services do you provide?

We offer secure online therapy, personalized counseling, and—when it’s likely to help—thoughtful medication management. All sessions take place by video or phone, so you can meet with a licensed professional from the comfort and privacy of home. We focus on practical, evidence-based care that fits real life rather than on theoretical jargon. If you’re looking for support that meets you where you are, reach out anytime; we’ll gladly explain how our virtual visits work and help you book a first session that feels right.

Who is eligible to become a client?

Anyone age 18 or older is welcome—including those well into their retirement years. We celebrate people of every background, culture, gender identity, and orientation, and we make it a point to create an environment where you feel fully respected. Whether you’re new to therapy or returning after a break, you won’t be judged for how you got here—only welcomed for who you are. If you’re curious whether our approach suits your needs, send us a quick note or give us a call, and we’ll happily talk it through.

Do you help with anxiety and depression?

Yes—helping clients navigate anxiety, depression, and everyday stress is at the heart of our work. Your therapist will listen closely to understand how these feelings show up in your life, then work with you to build coping skills, shift unhelpful thought patterns, and restore a sense of balance. You’ll also have space to explore deeper causes so progress can last. Change rarely happens overnight, but you don’t have to tackle it alone; contact us whenever you’re ready, and we’ll begin the journey together.

Can you treat trauma or grief?

Absolutely. Many clients come to us after a painful loss or traumatic experience and feel unsure where to start. We use gentle, research-supported techniques that respect your pace—never pushing faster than feels safe. Over time, people often find they can carry their stories without being overwhelmed by them. If you’d like a compassionate partner to walk beside you while you heal, let us know; we’re here to listen and help.

Do you offer addiction recovery programs?

We don’t provide stand-alone substance-use programs. That said, many people struggling with mental health also face questions about alcohol or other substances, and we’re glad to discuss those concerns in therapy. If you decide you need more specialized addiction care, we’ll point you toward trusted community resources and coordinate as much—or as little—as you’d like. Feel free to ask us about your options; an initial conversation can clarify next steps.

Are couples or family sessions available?

Our primary focus is one-on-one therapy, where you and your therapist can dive deep into personal goals. That doesn’t mean you’re on your own with relationship issues; you’re welcome to process partnership or family dynamics within individual sessions and learn communication tools you can use at home. If you’d benefit from joint sessions, we’ll gladly refer you to colleagues who specialize in that format. Start with a quick consultation, and we’ll help you decide what support makes the most sense.

How do I book my first appointment?

Booking is simple: call, email, or use the online form—whichever is easiest for you. We’ll collect a few basics (like preferred times and the state you’ll be in during sessions) and send you access to a secure client portal where you can complete paperwork at your own pace. Most people schedule their first visit within a week or two. If you’re on the fence, scheduling a no-pressure phone chat with our intake coordinator can help you decide.

Do I need a referral from a physician?

In nearly all cases, no referral is required. You can self-refer and start therapy as soon as an appointment is available. If your insurance plan happens to need prior approval, we’ll walk you through the quick steps involved. Reach out today, and we’ll verify everything so you can focus on feeling better instead of navigating red tape.

What happens in the first session?

Your first meeting centers on understanding you—your history, current challenges, and hopes for therapy. Expect your therapist to ask open questions, but you control how much you share. By the end, you’ll have an initial roadmap outlining goals and next steps. Many people leave feeling lighter simply from being heard; if that sounds appealing, we’d love to set up your intake.

Are your therapists licensed?

Yes. Each clinician maintains an active professional license, completes ongoing education, and adheres to strict ethical standards. That means you’re working with someone who has both the training and the heart for this work. If you’d like to know more about your therapist’s credentials or style, just ask—we’re transparent because trust matters.

How long is each session?

Most appointments run about 50 minutes—long enough to dig into meaningful topics, short enough to fit a lunch break. Extended sessions or brief check-ins are possible if clinically appropriate. Once you schedule, we’ll protect that time just for you; let us know what length feels manageable.

How often will we meet?

Weekly sessions build momentum early on, but we’ll adjust frequency once your needs and schedule become clearer. Some clients move to biweekly or monthly maintenance, while others prefer a more intensive pace for a short period. Collaboration is key, so feel free to tell us what cadence helps you thrive.

How long will therapy last overall?

Treatment length varies—some people reach their goals in a few months; others appreciate longer-term support. We’ll check in regularly about progress so therapy remains purposeful. You’ll never be “locked in,” and you can pause or conclude whenever you feel ready. Curious what your timeline might look like? Let’s discuss possibilities in your first session.

May I pause or end therapy when I choose?

Definitely. Life can be unpredictable, and therapy should flex with your reality. If you need a break, we’ll wrap up with a recap of your gains and a plan for sustaining them. And remember, you can always return—your therapist will welcome you back without judgment.

What if I feel I’m not improving?

We encourage honest feedback. If something isn’t working, we’ll adjust techniques, revisit goals, or even recommend a fresh perspective with another clinician. Progress sometimes shows up in subtle ways, and talking about it can reveal victories you hadn’t noticed. Let’s keep the dialogue open; together we’ll find a path forward.

Can I switch to another therapist in your practice?

Yes. A good match is crucial, and we respect your intuition. If you’d prefer to explore a different fit, tell us—no awkwardness needed. We’ll offer options and handle the transition smoothly so you can stay focused on healing.

What is telehealth therapy exactly?

Telehealth therapy is real-time counseling delivered through a secure video or phone connection. You still meet with a licensed professional, set goals, and work on tangible strategies—just without a commute. Many clients enjoy the comfort of being in their own space (pajamas welcome!). If you’d like to see how seamless it can be, schedule a brief tech check with us.

Is online therapy as effective as in-person therapy?

For many concerns, yes. Research and our clients’ experiences show outcomes comparable to traditional office visits, especially when you have a reliable internet connection and a private spot to talk. Some people even find it easier to open up from home. Want to experience the difference yourself? Book a single session and see how it feels.

What equipment do I need?

A smartphone, tablet, or computer with camera and microphone, plus steady internet or cellular data, does the trick. You’ll receive a secure link—click, enable your camera, and you’re in. We’re happy to do a quick trial run if you’d like reassurance. Don’t let tech worries hold you back; we’ll guide you every step.

How is my privacy protected during telehealth visits?

We use encrypted, HIPAA-compliant software that prevents anyone from intercepting your session. Meetings aren’t recorded, and only you and your therapist can enter the virtual room. On your end, choose a quiet place and use headphones if you like. Have questions about confidentiality? Ask away—we’ll gladly explain our safeguards.

I’m not tech-savvy—can I still use telehealth?

Yes! Our platform is user-friendly. If you can click a link or answer a FaceTime call, you’re already most of the way there. If hiccups arise, our support staff can troubleshoot in plain language (no IT degree required). Give it a try—you might be surprised how simple it is.

Do I have to be in a certain state during sessions?

Mental-health licensure is state-specific, so your therapist must be licensed in the state where you sit during each visit. Let us know your location when scheduling; we’ll confirm eligibility or connect you with a colleague who can legally serve you. Planning travel? Just update us so we ensure continuity of care.

Will I be required to take medication?

No. Medication is one tool among many. Some clients benefit greatly; others prefer therapy alone. If we think medication might help, we’ll discuss pros, cons, and alternatives so you can make an informed decision—no pressure. If you’re curious, arrange a consult with our prescriber and gather the facts.

What does “medication management” involve?

It starts with a thorough evaluation by a licensed prescriber to see whether medication aligns with your goals. If prescribed, you’ll meet periodically to review benefits, side effects, and dosage—always with room for questions. You remain in control; adjustments happen collaboratively. Interested? We can schedule an initial medication consult after discussing it in therapy.

Why combine therapy with medication?

Think of medication as lowering the volume on distressing symptoms so therapy skills can take hold more easily. For many conditions, research shows the combo leads to quicker relief and longer-lasting results. You’ll still do the work in sessions, but medication can smooth the path. Wondering if that blend suits you? Let’s explore it together.

Do you accept health insurance?

We’re in network with many major plans and happy to verify yours before you commit. If we’re out-of-network, we’ll provide receipts you can submit for possible reimbursement. Either way, we’ll outline costs clearly so there are no surprises. Send us your insurance details, and we’ll do the legwork.

How much does a self-pay session cost?

Our fees reflect regional norms and therapist experience; we’ll share the exact rate upfront. Paying out of pocket can offer more scheduling freedom and privacy. If finances are tight, keep reading—we do have options. Contact our billing team to discuss what works for you.

What if I can’t afford therapy?

Money shouldn’t block access to care. We reserve a limited number of reduced-fee slots and can suggest community clinics with lower costs. Sometimes spacing sessions out or using shorter “check-in” appointments helps as well. Let’s brainstorm together—reach out and explain your situation; we’ll treat it with discretion and compassion.

What payment methods do you take?

We accept major credit or debit cards, along with most HSA/FSA cards. You’ll receive a secure payment link before each session, so checkout is quick and paperless. Prefer another method? Let us know—we can often accommodate.

What is your cancellation policy?

We ask for at least 24 hours’ notice so we can offer the slot to someone else. Late cancellations or no-shows may incur a fee, but we understand emergencies happen—just keep us in the loop. Need to reschedule? A quick call or email is all it takes.

Is everything I say confidential?

Yes. Therapy is a private space where you can speak freely, and your information stays between you and your provider. We store notes securely and discuss cases internally only when clinically beneficial and permitted by you. If you ever worry about privacy, bring it up—we’ll gladly walk through our safeguards.

When can confidentiality be broken?

Only under rare, safety-related circumstances: imminent danger to yourself or others, suspected abuse of a minor or vulnerable adult, or a court order demanding records. Even then, we share only what the law requires and strive to involve you in the process. If you have questions, let’s talk them through before you begin.

What should I do in a crisis outside office hours?

If you ever feel unsafe or think you might act on harmful thoughts, call 911 or go to the nearest emergency department immediately. For urgent but non-life-threatening support, dialing 988 connects you to trained counselors 24/7. Save those numbers now—you’ll never regret being prepared. After you’re safe, message your therapist; we’ll coordinate follow-up care.

Can you coordinate care with my doctor?

With your written permission, yes. Sharing information—like medication lists or lab results—can prevent gaps in your treatment. Some clients find integrated care streamlines their wellness journey. If you’d like us to collaborate, sign a release form and we’ll handle the rest.

How do I know if therapy is right for me?

Ask yourself: Are stress, sadness, or worry interfering with daily life? Do you feel stuck in patterns you can’t shift alone? If the answer is “yes”—or even “maybe”—therapy is worth exploring. A single consultation can clarify whether this path feels helpful. Why wait? Schedule a chat and see.

Does seeking therapy mean I’m weak?

On the contrary—recognizing you need support takes courage and self-awareness. Therapy is a sign that you value your mental health enough to invest time and energy in it. Just as exercising strengthens the body, therapy strengthens the mind. Give yourself credit for considering this step, and let us walk alongside you.

Why see a therapist instead of just talking with friends?

Friends and family provide wonderful support, yet they’re often emotionally involved and may inadvertently give advice that reflects their own experiences. A therapist offers professional training, an impartial lens, and proven techniques tailored to your goals. Think of us as a dedicated ally whose only agenda is your well-being. Curious how that feels? Book a session and experience the difference.

I’m nervous about opening up—what if I can’t talk?

Feeling nervous is perfectly normal. Your therapist will set a calm, welcoming tone and ask gentle questions to help you ease into conversation. You decide what to share, when to pause, and how fast to go. Many clients find the words flow more easily than expected once they feel heard. Take the first step; we’ll guide the rest.

Will the therapist tell me exactly what to do?

Therapists aren’t here to command your life; our role is to help you clarify options and build skills so decisions align with your values. We’ll suggest strategies, offer feedback, and sometimes challenge unhelpful patterns—but the final choices are always yours. Ready to take the driver’s seat with a knowledgeable co-pilot? Let’s start steering together.

What if I don’t have anything to discuss one week?

It’s common to hit a quiet spell. Your therapist can help you reflect on recent progress, practice new tools, or delve into long-term aspirations. Even slow weeks can spark valuable insights. Show up, and we’ll make the time worthwhile—sometimes the best breakthroughs happen when you least expect them.