Aspire Clarity

Privacy Policy

At aspireclarity.com (“we“, “us“, or “our“), we are committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect
    • Personal Information – We may collect the following types of personal information:
      • Contact Information: Name, email address, phone number, mailing address.
      • Health Information: Medical history, treatment information, and other health-related data necessary for providing our services.
      • Payment Information: Billing details, although payments are not processed through the website.
    • Automatically Collected Information
      • Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing activities.
      • Usage Data: Information about how you use our website, including pages viewed, links clicked, and time spent on the site.
    • Third-Party Data – We may receive information about you from third-party services for analytics and advertising purposes.
  2. How We Use Your Information – We use the collected information for the following purposes:
    • Service Delivery: To provide psychotherapy and medication management services.
    • Communication: To contact you via phone, email, or patient portal regarding appointments, treatment plans, or administrative matters.
    • Improvement: To analyze usage patterns to improve our website and services.
    • Legal Compliance: To comply with legal obligations, including HIPAA regulations.
  1. Disclosure of Your Information – We do not share your personal information with third parties except in the following circumstances:
    • With Your Consent: When you have given us explicit permission.
    • Legal Requirements: To comply with legal obligations or respond to lawful requests.
    • Service Providers: With third-party providers who assist us in operating our website and services, subject to confidentiality agreements.
  1. Cookies and Tracking Technologies – We use cookies and similar tracking technologies to:
    • Enhance User Experience: Remember your preferences and settings.
    • Analytics: Collect data on website usage to improve our services.
    • Advertising: Provide personalized advertising content (currently not in use but may be implemented in the future).
    • You can manage your cookie preferences through your browser settings.
  1. Data Security – We implement robust security measures to protect your information:
    • Encryption: Data transmitted between your device and our servers is encrypted.
    • Secure Platforms: We utilize Microsoft Entra and the Azure ecosystem for secure connections and data storage.
    • Access Controls: Limited access to personal information to authorized personnel only.
    • Please note that while we strive to protect your data, no method of transmission over the internet is 100% secure.
  1. Third-Party Services – Our website may contain links to third-party websites and services not controlled by us, including:
    • Patient Portal: Operated by third-party providers with their own privacy policies.
    • Analytics and Advertising Providers: We use third-party services for analytics and may use them for advertising in the future.
    • We are not responsible for the privacy practices of these third parties.
  1. User Rights and Choices
    • Access and Modification
      • Access: You have the right to request access to your personal and health information.
      • Modification: You can request corrections to your health information if you believe it is inaccurate or incomplete.
    • Opt-Out
      • Communications: To opt-out of communications, please send an email to [Your Email Address].
      • Data Collection: You can opt-out of certain data collection by adjusting your browser settings to refuse cookies.
    • Deletion
      • Health Information: Due to legal and regulatory requirements, health information cannot be deleted.
      • Personal Information: You may request deletion of certain personal information, subject to our legal obligations.
  2. Compliance with HIPAA – We comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations to ensure the confidentiality and security of your protected health information (PHI).
  3. Children’s Privacy – Our services are available to users of all ages. However, for users under the age of 18, parental or guardian consent may be required as per applicable laws.
  4. Changes to This Privacy Policy – We reserve the right to modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the website and services constitutes your acceptance of the revised Privacy Policy.
  5. Contact Us – If you have any questions or concerns about this Privacy Policy, please contact us at: Contact us Link