Terms of Use

Effective Date: January 1, 2024

Welcome to Aspire Clarity (“we,” “us,” or “our”). By accessing or using our website at https://aspireclarity.com (the “Site”), you agree to comply with and be bound by these Terms of Use (“Terms”). Please read them carefully before using our Site or any services provided through it.

1. Acceptance of Terms

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, you should not use this Site.

2. Purpose of the Website

The Aspire Clarity website provides general information about our behavioral health and wellness services.
The information presented is not medical advice and should not replace consultation with a qualified healthcare professional.

3. Telehealth and Online Services

Aspire Clarity may offer telehealth and digital communication services through secure online platforms.
By scheduling or participating in telehealth sessions, you acknowledge that such services are subject to federal and state telehealth regulations.
You are responsible for ensuring the privacy and security of your own internet connection and environment when participating in telehealth sessions.

4. No Emergency Services

Aspire Clarity does not provide crisis or emergency medical services.
If you are experiencing a medical or mental health emergency, please call 911 or visit your nearest emergency room.
You may also contact the 988 Suicide and Crisis Lifeline by dialing 988 (U.S. only).

5. Privacy and Data Protection

Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including data shared through online forms and telehealth platforms.

6. Intellectual Property Rights

All materials on this Site—including text, graphics, logos, images, videos, and other content—are the property of Aspire Clarity or its licensors.
You may not copy, reproduce, republish, or distribute any content without our prior written permission.

7. User Conduct

You agree not to:

Use the Site for unlawful purposes
Transmit viruses or malicious code
Attempt to gain unauthorized access to our systems
Impersonate another individual or entity
Interfere with the normal operation of the Site

8. Disclaimer of Warranties

The Site and all content are provided “as is” and “as available.”
Aspire Clarity makes no warranties or representations about the accuracy, completeness, or reliability of the content.
All warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, are disclaimed.

9. Limitation of Liability

To the fullest extent permitted by law, Aspire Clarity and its affiliates shall not be liable for any damages arising from your use of the Site or its content, including direct, indirect, incidental, consequential, or punitive damages.

10. Links to Third-Party Websites

This Site may contain links to external websites or resources not owned or controlled by Aspire Clarity.
We are not responsible for the content, privacy practices, or reliability of any third-party sites.

11. Governing Law

These Terms are governed by the laws of the United States of America, without regard to conflict-of-law principles.
If any provision is deemed invalid, the remaining provisions shall remain in full effect.

12. Changes to These Terms

We may modify these Terms at any time. Updates will be posted on this page, and your continued use of the Site after changes are made constitutes acceptance of those revisions.

13. Contact Information

Aspire Clarity
Email: helpdesk@aspireclarity.com
Phone: 818-745-7455
Website: https://aspireclarity.com

14. Patient Responsibilities

You agree to provide accurate, complete, and current information when using our services.
You understand that your treatment outcomes depend on your participation and communication with your provider.
You also agree to follow all telehealth instructions and maintain a private, distraction-free environment during sessions.

15. Payment and Insurance Disclaimer

Aspire Clarity may display general information regarding insurance participation, fees, or payment options.
Such information is provided for convenience only and does not constitute a binding agreement.
You are responsible for verifying insurance coverage and payment obligations before receiving services.

16. Communications and Electronic Consent

By submitting forms or communicating with Aspire Clarity electronically, you consent to receive messages, documents, and notifications by electronic means.
Although we employ strong security measures, electronic communications may not always be completely secure.
Please avoid sharing sensitive information through unsecured email or text.

17. Accessibility Statement

Aspire Clarity is committed to ensuring digital accessibility for all users, including individuals with disabilities.
We continuously improve the user experience and apply relevant accessibility standards.
If you encounter accessibility barriers on our Site, please contact helpdesk@aspireclarity.com.

18. Contact for Concerns or Grievances

If you have concerns about your experience with Aspire Clarity, please contact us at helpdesk@aspireclarity.com.
We take all feedback seriously and will respond promptly.

19. Professional Disclaimer

The information on this Site, including self-assessments, articles, and resources, is for informational purposes only.
It should not be used as a substitute for professional diagnosis, therapy, or treatment.
Always consult a qualified clinician for personalized medical or psychological care.

20. Service Availability and Geographic Limitations

Aspire Clarity’s licensed clinicians may offer telehealth services only in states where they hold active licensure.
Individuals outside those jurisdictions may use the Site for educational purposes but are not eligible for direct clinical care.

21. Termination of Access

We reserve the right to suspend, restrict, or terminate your access to the Site or our services at any time, without notice, for conduct that we believe violates these Terms or applicable law.

22. Indemnification

You agree to indemnify, defend, and hold harmless Aspire Clarity, its affiliates, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

23. Entire Agreement and Severability

These Terms, along with our Privacy Policy and any additional notices, represent the entire agreement between you and Aspire Clarity.
If any provision is found to be invalid or unenforceable, the remaining provisions shall continue in effect.

24. Notice Regarding AI and Digital Tools

Aspire Clarity may use artificial intelligence and automated technologies to assist with scheduling, intake, communication, or administrative processes.
These tools are designed to support—not replace—professional judgment.
All clinical decisions are reviewed and approved by qualified providers before implementation.

25. Contact for Regulatory or Compliance Matters

Regulatory inquiries or compliance-related questions may be directed to:
Compliance Office, Aspire Clarity
Email: helpdesk@aspireclarity.com
Phone: 818-745-7455